Returns

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If you are not entirely satisfied with your purchase, we're here to help

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Returns

• You have 14 calendar days from when you receive your order to request a return. Once your return is requested you have 7 days to ship your return to us

• We will not accept returns after this time frame.

Process

• You will be responsible for paying for your own shipping costs for returning your item.

• If you would like us to provide a return label for you, we can for a $15 fee.

• Just send us an email at support@shop375.com and we will set you up with one.

• Our shipping address is: 

Shop375

1715 Oak Street

Lakewood, NJ, 08701

United States

• Shipping costs are nonrefundable.

Conditions

• To be eligible for a return, your item must be unused and in the same condition that you received it.

• Your item must be in the original packaging. 

• Your item needs to have the receipt or proof of purchase.

 • Any returns sent back after our return time frame will NOT be accepted. 

In-Store Returns

• We also accept in-store returns within 14 days from when you receive your order.

• Our store located at: 36 Ludlow Street, New York, NY 10002

Refund

• Once we receive your item, we will inspect it and if your return is approved, we will initiate a refund to your original method of payment within 5 business days. 

Exchange

• Currently, we do not offer exchanges. If an item does not work for you, you can return it and place a new order online.

Our shipping address is: 

Shop375

1715 Oak Street

Lakewood, NJ, 08701

United States

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